Here at Magic Words Therapy, we pride ourselves on doing everything we can to ensure every member of our team feels safe, valued and heard. Everyone deserves to have that sense of true belonging and acceptance in their communities, including in the workplace.

We continually strive to prioritise the happiness and wellbeing of our valued clients and team members alike by:

  • Upholding a zero-tolerance policy with regards to any form of gossip, blaming, shaming, harassment or discrimination.

  • Maintaining an unwavering focus on enhancing our culture of psychological safety that celebrates and encourages kindness, compassion, empathy, vulnerability, authenticity, and courage.

  • Affirming and celebrating neurodiversity, all forms of difference and promoting awareness of the same in the self and in communities, including the use of inclusive, gender-neutral and neurodiversity-affirming language in our therapy, literature and marketing.

  • Upholding and enforcing hiring and workplace policies that ensure no person or group of people (including both clients and staff) should suffer oppression or lack or opportunity because of their gender, gender identity/expression, race, nationality, disability, sexuality, age, HIV status, class, immigration status, marital status, political activity or religious activity.

  • Celebrating, highlighting and raising awareness of significant holidays and cultural events/occasions observed by clients and members of staff alike.

  • Striving to keep our finger on the pulse of issues that affect our clients and members of staff, especially those in vulnerable groups who have limited access to resources and opportunities, and may require specific support and protection.

  • Creating an environment and culture that prioritises mutual respect of personal dignity.